COURSE OVERVIEW
Effective communication is an essential skill for achieving numerous personal or organizational goals. Participants of this course will develop the skills they need to be purpose-focused as well as communicate effectively with clarity and produce expected impact.
COURSE OBJECTIVE
Upon completion of the course, participants will be able to:
- Apply the skills necessary to communicate in an effective manner
- Employ techniques for listening actively and empathically
- Manage interpersonal conflict
- Handle feedback and criticism constructively
Course Content Summary
- Introduction to communication
- Communication levels and definitions
- Functions of communication
- Principles of interpersonal communication
- Non verbal communication
- Building rapport
- Barriers to effective communication
- Overcoming communication barriers
- Improving cross-cultural communication
- The arts of persuasion
- Communicating within multi-cultural teams
- Universal laws of persuasion
- Hearing versus listening
- Active versus passive listening
- Tips to improve active listening skills
- Aspects of active listening
- Using different questioning techniques
- Closed and open questions
- Communication behaviour and conflict management
- The value of constructive feedback
- Positive versus negative feedback
- Giving constructive criticism
- Receiving criticism
Target Audience
- Managers
- Supervisors
- Team Leaders
Course Period
- Option 1: Evening on weekdays (Monday to Friday)
- Option 2: Weekends (2 Saturdays, 8 AM to 4.30 PM)
- Option 3: Weekdays (2 days – 8 AM to 4.30 PM)
Course Level: Introductory
MODE OF PAYMENT
We recommend that you select the most convenient payment option for you
Bank : GTBank
Account Number : 0263343826
Contact us via [email protected] or call +234 802 553 8311
to confirm your registration.
FAQ
How can i find out if a course i want is available ?
We have ensured to list our most popurlar courses online, However our trainers are specialists who can deliver trainings in subjects . To find out if we can cover the course you need, please contact us at [email protected] to discuss your requirements.
I have found the course I want. How can I register ?
You can register by downloading your desired course brochure located on each course page and adding your desired course to cart to complete your registeration. Another easy way to register is to call our customer care team on +1 437-886-4561.
Who Delivers Our Courses?
Our team of trainers are are not only certified training professionals, but are extensively experienced in their chosen training field. To learn more about our trainers, visit Our Team Page.
Are all of our courses certified?
Yes, all our courses are certified and we offer certification on completion of our courses .
What is the standard class size for registered participants ?
Our scheduled courses have a maximum number of 6-10 participants. This allows us to give everybody the attention they need and to customise content to address particular needs as much as possible. However for bespoke training, the minimum and maximum number of participants is flexible and can be structured according to your specific goals. Contact us on [email protected] to discuss your requirements.
I am ready to register, but have some questions about my course
For more information regarding your desired course ,Kindly contact us by sending us an email on [email protected] or by phone on +1 437-886-4561. We’ll be happy to answer any question you may have.
How will I know if my registration is confirmed?
Once you have completed your registration and payment, we will send you confirmation by email. This will include your course details (dates, location,times), a receipt of payment and any additional course information you need.
What is our refund or cancellation Policy ?
Please see our Terms and Conditions for our refund and cancellation policy.
Can i pay in any currency ?
Yes, we have available payment options depending on your location ,please click the mode of payment button to find out the payment option available for your location.
Program Highlights
15 Hours Course Duration
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Competitive research experience
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Sessions of Positioning Workshops & Presentations
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Case Studies & Practical Exercises
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Successful Application Of Course Objectives
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Video Sessions & General Discussions
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Certificate On Course Completion